Terms, Refund & Safety Policy

Overview

This work is built on mutual respect, commitment, and care.
The following guidelines are in place to support both you and the integrity of the space we create together.

Refunds

Refunds are not available once a session,package, programme, class, or event has begun.

For online purchases, you are entitled to a 14-day cooling-off period. If your programme, class, or event has not yet started, you may request a full refund within this time.

However, if you choose to begin the service within this 14-day period (for example, by attending a session or accessing any materials), you agree to waive your right to cancel, and refunds will no longer be available.

In some cases, your place may be transferable to a future offering, depending on availability.

Rescheduling

If you need to reschedule a 1:1 session, a minimum of 24 hours’ notice is required.

Sessions cancelled with less than 24 hours’ notice will be charged in full.

Online classes are non-refundable, but you will receive teh class recording afterwards.

Programmes & Payment Plans

Programmes are designed as a committed process, and refunds are not available once the programme has started.

If a payment plan has been agreed, payments remain due in full even if you choose not to continue.

Health & Medical Disclaimer

The information, content, and practices shared through this website, sessions, classes, and programmes are intended to support your wellbeing through a mind-body and nervous system approach.

This work is not a substitute for medical advice, diagnosis, or treatment. You are encouraged to seek support from your GP or a qualified healthcare professional where appropriate, and to ensure that any symptoms have been medically assessed where needed.

This work also does not replace mental health support when this is required.

If you are experiencing severe or urgent symptoms, please seek immediate medical attention.

Personal Responsibility & Safety

During sessions, classes, and practices, you are encouraged to move at your own pace and within your own capacity.

It is your responsibility to listen to your body, take rest when needed, and ensure that your environment is safe and suitable for participation, particularly for online sessions and movement-based practices.

Exceptional Circumstances

If something unexpected arises, please reach out. While refunds are not guaranteed, I am open to having a conversation and exploring what feels fair and supportive where possible.

Contacto

If you have any questions about this policy, please feel free to get in touch.